********************** Phone 408/859-8254***********************

The following Terms and Conditions apply to the use of this Website as well as all transactions conducted through the site.

·        Shipping & Delivery

·        Santa Cruz Time ships merchandise to locations within the United States and U.S. territories. We also ship to Canada. No other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Sales Tax

·        Santa Cruz Time charges sales tax for merchandise purchased on this Web site when ordered within the State of California.

Return Policy

·        Santa Cruz Time will accept the return of merchandise within 7 days of receipt of merchandise. Upon receipt and acceptance of your return, we will refund your purchase price, minus shipping and handling. Returned merchandise must be in the same condition as when it was sent. All items are photographed before shipping. 

If you receive damaged or incorrect merchandise, contact us no later than 2 business days after receipt. If there is extensive damage to the box, refuse delivery and contact us immediately. 

The returned merchandise must be accompanied by proof of purchase and all original documentation and packaging; otherwise, the return will not be honored. 

You must obtain a Return for Inspection (RFI) number from us before returning merchandise. We will not accept any returned merchandise without an RFI number. Contact us to obtain an RFI number. 

Return Instructions:

1.     Repack the merchandise in its original packaging materials, including all paperwork.

2.    The RFI number must be written on the original invoice and on the shipping label.

Santa Cruz Time is not responsible for merchandise that it does not actually receive or is not returned in accordance with these terms. Please contact us for any additional information. 

Contact phone # 408/353-3879

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